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Getting Set Up on WebTV®

In order to begin registration for the Use an ISP program, a subscriber will need the following information from an ISP:

  1. ISP Company Name
  2. Primary modem number (local number) 
  3. Secondary modem number (if applicable)
  4. User name (case sensitive)
  5. Password (case sensitive)

STEP-BY-STEP Instructions

1. From the WebTV® Web Homepage, select "Account" from the top bar.

Please note: subscribers must be logged on as the Primary User.
The Primary User is the name the subscriber chose the first time they connected to the WebTV® Network Service.

2. In Account, select "Use an ISP."

3. Choose "Sign Up Now."
Sign Up Now

4. Enter ISP account information:

  • Enter ISP company name. (RNSMTE) Choose "Continue."
  • Enter primary and backup dialup modem access numbers. Choose "Continue."
  • Enter user name and password (use lower case) supplied by the ISP. Choose "Continue."
  • Confirm password (use lower case). Choose "Continue."
  • Choose "Use your ISP."

5. Following this set up, the WebTV Internet unit will reset and reconnect automatically to complete the change. A confirmation screen will appear to verify that the subscriber is using an ISP to access their WebTV subscription.

RNSMTE SUPPORT
Contact Us At: 208-414-8372 or 800-504-8887

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